Customer Due Diligence: Core Principles and Practice

Costs: 330.50 USD

Over this program

Customer Due Diligence (CDD) is one of the most important building blocks of an effective AML/CFT/CFP framework. Whether you onboard clients, review customer files, or support compliance activities, understanding the fundamentals of CDD is essential. This practical foundation training gives participants the knowledge and confidence to perform basic CDD activities, identify customer risks, and understand regulatory expectations. Through practical examples, case discussions, and interactive exercises, participants learn how effective CDD helps organisations prevent money laundering, terrorist financing, and proliferation financing risks. It is designed both for professionals new to CDD and for those seeking to strengthen their understanding of the process. No prior CDD experience is required.

Duration: 4 hours

Level: Foundation

Format: Classroom

Language: Dutch or English (depending on participant preference)

Certificate: Certificate of Participation

Learning objectives After completing this training, participants will be able to:

• Understand the purpose of CDD within an AML/CFT/CFP framework.

• Explain the key components of CDD and Enhanced Due Diligence (EDD).

• Understand customer identification and verification requirements.

• Apply basic customer risk-assessment principles.

• Recognise the importance of beneficial ownership identification.

• Understand the purpose and intended nature of customer relationships.

• Recognise the importance of ongoing monitoring and periodic reviews.

• Understand record-keeping obligations and regulatory expectations.

• Understand their role in supporting effective AML/CFT/CFP compliance.

Training content

• Introduction to AML/CFT/CFP and the role of CDD

• Why Customer Due Diligence matters

• Customer identification and verification

• Understanding beneficial ownership

• Purpose and intended nature of the business relationship

• Applying a basic risk-based approach and customer risk classifications

• Ongoing monitoring and periodic reviews

• Record-keeping requirements

• Common CDD challenges and practical examples

Who should enroll

Client onboarding and administration staff, compliance officers and support staff, trust officers, operational staff involved in customer acceptance, relationship managers involved in onboarding, and anyone seeking a solid introduction to CDD. No prior AML/CFT or CDD experience is required.

Why attend?

Effective CDD is more than collecting identification documents, it is about understanding customers, identifying risks, and meeting regulatory expectations in a practical, proportionate way. Participants leave with a solid foundation in CDD principles and practical knowledge that can be applied immediately within onboarding, customer administration, and compliance processes.

Trainers

Benno van Leeuwen – Managing Director

Marjolaine Jardinier, LLM, CAMS, AMLFC – Trainer & Expert in Compliance, Legal & Risk